Frequently Asked Questions
Do I need to have my gown cleaned before bringing it in?
Smile and Blush Boutique with the Wedding Gown Preservation Company will handle all of the cleaning necessary to ensure proper preservation.
What exactly is the process used to clean the gown?
The Wedding Gown Preservation Company has several different processes that are inside in cleaning. Each gown is individually evaluated to determine the best process for your particular gown. All methods are safe, organic, and gentle.
What stains are removed in the process?
The Wedding Gown Preservation Company is able to remove at least 95% of all stains. Those such as tar, blood, grass, mud, grease and food are the most common, and of course, any sugar stains such as cake icing, wine, or other types of beverages.
What can be seen through the display window?
You are able to see your gown and veil through the display window. Other items are positioned near the bottom of the window, where possible, or underneath the gown.
If I need to open up the preservation chest at any time in the future, will that jeopardize or void the guarantee?
Your guarantee will not be voided. Be sure to reseal the chest with the resealing materials provided. We enclose gloves to wear while handling your gown. If your gown is handled excessively or soiled, it should be cleaned and preserved again.